Refund policy

ALL purchases made online and in-store are FINAL SALE, we do not offer refunds of any value, store credits and/or exchanges. A full refund will be issued when the item purchased is proved to be inauthentic from the buyer and confirmed by LFC. The buyer will have to prove the inauthenticity of the item with a certificate issued by a reputable, widely used authentication platform at the buyer’s own expense. 

It is the buyer’s responsibility to request a sufficient amount of photos and videos of the item of interest, and to ask all and any questions prior to completing payment.

Please note that we are a pre-loved marketplace with items showing various degrees of wear. We are delighted to connect with you through video call to review items and address any questions you have prior to moving forward with your purchase. In addition, screen settings and lighting may cause slight variations in how colors appear. 

All final decisions are at the discretion of Luxury Finds Consignment Ltd.

For any further inquiries, please feel free to reach out to us at info@luxuryfindsconsignment.com.